The members of the "Sustainable Development Promotion Team" identify six key stakeholders based on their industry characteristics, daily operations, business activities, and experiences interacting with stakeholders. They assess the level of concern and impact on the company’s operations, which include customers, shareholders/investors, employees, government agencies, suppliers/contractors, and local communities. By leveraging diverse and smooth communication channels across various departments and through their experiences with stakeholders, the team understands stakeholders’ thoughts and needs and responds in a timely manner. This feedback serves as an important reference for formulating the company's sustainability strategies.
The key issues and communication methods for each stakeholder group are as follows:
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Shareholders/Investors |
˙Financial performance |
˙Annual shareholders' meetings and earnings calls |
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Customers |
˙Customer service management |
˙Occasional customer visits |
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Employees |
˙Labor relations |
˙Quarterly meetings of the Occupational Health and Safety Committee/Employee Welfare Committee |
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Suppliers/Contractors |
˙Sustainable supplier management ˙Procurement practices ˙Occupational health and safety ˙Financial performance ˙Regulatory compliance |
˙Biannual vendor evaluations |
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Local Communities |
˙Air pollution control |
˙Regular participation in the Dasha Petrochemical Industrial Zone association meetings |
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Government |
˙Regulatory compliance |
˙Occasional disclosure of significant information |
